/* NativeAI — the website, draft 2 (DEC-088, DEC-090, Design.md).
   One call told as a story: the voice ribbon (signature), the phrases people really say, the
   mess made clean, three things on every call, the route pinned to the scroll, the console,
   the CRM, the company's file, payment, the model and the code, what it connects to, the bot,
   where we are, how a company starts. Type says who speaks: the caller in an italic serif, the system in
   sans. The owner's navy and blue on a pearl ground; one look, light, by choice. */
:root {
  color-scheme: light;
  --pearl: #f5f6fb;        /* the page */
  --pearl-deep: #eceffa;   /* a quiet panel on the page */
  --sheet: #ffffff;
  --ink: #0b0f1a;          /* the owner's deep navy */
  --ink-soft: #3c4459;
  --ink-mute: #6b7389;
  --night: #0b0f1a;        /* the dark stage */
  --night-raised: #151c30;
  --night-line: #263052;
  --night-text: #c9d1e6;
  --signal: #4f6bff;       /* the owner's blue: voice, the active, the next */
  --signal-light: #9fb0ff;
  --periwinkle: #dfe4ff;   /* primary buttons: the blue, softened */
  --periwinkle-edge: #a8b5ff;
  --line: #e2e5ef;
  --ok: #17996a;
  --ask: #d08a00;
  --ask-soft: #fff2d6;
  --hot: #d64545;          /* achchiq, as the console marks it (DEC-097) */

  --serif: "Newsreader", "Iowan Old Style", "Georgia", serif;
  --sans: "Onest", "Segoe UI", "Helvetica Neue", Arial, sans-serif;
  --mono: "JetBrains Mono", "Cascadia Mono", Consolas, monospace;

  --gutter-l: max(16px, env(safe-area-inset-left, 0px));
  --gutter-r: max(16px, env(safe-area-inset-right, 0px));
  --wide: 1200px;
  --ease: cubic-bezier(.2, .7, .2, 1);
}

*, *::before, *::after { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
html.lenis, html.lenis body { height: auto; }
.lenis.lenis-smooth { scroll-behavior: auto !important; }
body {
  margin: 0; background: var(--pearl); color: var(--ink); font-family: var(--sans);
  font-size: 1.0625rem; line-height: 1.6; -webkit-font-smoothing: antialiased; overflow-x: clip;
}
img, svg { max-width: 100%; display: block; }
a { color: inherit; }
button { font: inherit; color: inherit; }
:focus-visible { outline: 2px solid var(--signal); outline-offset: 3px; border-radius: 6px; }
.wrap { max-width: var(--wide); margin-inline: auto; padding-left: var(--gutter-l); padding-right: var(--gutter-r); }
.skip { position: absolute; left: -999px; top: 0; z-index: 50; padding: .7rem 1rem; background: var(--ink); color: var(--sheet); border-radius: 8px; }
.skip:focus { left: var(--gutter-l); top: 8px; }

h1, h2, h3 { margin: 0; text-wrap: balance; font-weight: 400; }
p { margin: 0; }
.kicker { font-size: .78rem; letter-spacing: .14em; text-transform: uppercase; color: var(--ink-mute); font-weight: 500; }
.title {
  font-family: var(--serif); font-weight: 400; font-size: clamp(2.3rem, 1.4rem + 3.6vw, 4.4rem);
  line-height: 1.02; letter-spacing: -0.02em;
}
.title em { font-style: italic; }
.sub { font-size: clamp(1.05rem, 1rem + .35vw, 1.25rem); line-height: 1.55; color: var(--ink-soft); max-width: 56ch; }

/* --- buttons ----------------------------------------------------------------------------- */
.btn {
  position: relative; display: inline-flex; align-items: center; gap: .6rem; min-height: 48px;
  padding: .75rem 1.3rem; border-radius: 12px; font-weight: 500; font-size: 1rem; line-height: 1;
  text-decoration: none; cursor: pointer; overflow: hidden; isolation: isolate;
  transition: border-color .3s ease, color .3s ease;
}
.btn-main { background: var(--periwinkle); border: 1.5px solid var(--periwinkle-edge); color: var(--ink); }
.btn-main::before {           /* the fill rises in the voice's blue */
  content: ""; position: absolute; inset: 0; z-index: -1; background: var(--signal);
  transform: translateY(101%); transition: transform .45s var(--ease);
}
.btn-main:hover::before, .btn-main:focus-visible::before { transform: none; }
.btn-main:hover, .btn-main:focus-visible { color: var(--sheet); border-color: var(--signal); }
.btn .go { display: inline-block; transition: transform .35s var(--ease); }
.btn:hover .go, .btn:focus-visible .go { transform: translateX(4px); }
.link-quiet {
  font-weight: 500; text-decoration: none; padding-block: .3rem;
  background: linear-gradient(currentColor, currentColor) 0 100% / 100% 1px no-repeat;
  transition: background-size .35s var(--ease);
}
.link-quiet:hover { background-size: 0 1px; background-position: 100% 100%; }

/* --- the top line and the floating header ------------------------------------------------ */
.notice {
  background: var(--night); color: var(--sheet); text-align: center; font-size: .9rem;
  padding: .6rem var(--gutter-r) .6rem var(--gutter-l);
}
.notice a { color: var(--sheet); text-underline-offset: 3px; }
.header-shell { position: sticky; top: env(safe-area-inset-top, 0px); z-index: 30; padding-top: 12px; pointer-events: none; }
.header {
  pointer-events: auto; max-width: calc(var(--wide) - 32px); margin-inline: auto;
  margin-left: max(var(--gutter-l), calc((100% - var(--wide)) / 2 + 16px));
  margin-right: max(var(--gutter-r), calc((100% - var(--wide)) / 2 + 16px));
  display: flex; align-items: center; gap: 1rem; padding: .5rem .55rem .5rem 1rem;
  background: rgba(255, 255, 255, .72); border: 1px solid var(--line); border-radius: 16px;
  backdrop-filter: blur(14px) saturate(1.3); -webkit-backdrop-filter: blur(14px) saturate(1.3);
  transition: box-shadow .4s ease, background .4s ease;
}
.header.lifted { background: rgba(255, 255, 255, .92); box-shadow: 0 12px 30px -18px rgba(11, 15, 26, .35); }
.brand { width: 158px; flex: none; }
.brand img { width: 100%; height: auto; }
.nav { display: flex; align-items: center; gap: .2rem; margin-left: auto; }
.nav a:not(.btn) {
  font-size: .94rem; text-decoration: none; color: var(--ink-soft); padding: .5rem .75rem;
  border-radius: 10px; transition: background .25s ease, color .25s ease;
}
.nav a:not(.btn):hover { background: var(--pearl-deep); color: var(--ink); }
.nav .btn { min-height: 42px; padding: .6rem 1rem; font-size: .94rem; }
/* The language switch: both languages shown, the page's own raised (2026-11-04). */
.lang-switch { display: inline-flex; align-items: center; gap: 2px; padding: 3px 3px 3px 9px; margin-inline: .3rem .45rem; border-radius: 999px; background: var(--pearl-deep); border: 1px solid var(--line); }
.lang-switch svg { width: 15px; height: 15px; margin-right: 4px; fill: none; stroke: var(--ink-mute); stroke-width: 1.5; stroke-linecap: round; stroke-linejoin: round; }
.nav .lang-switch a { font-size: .8rem; font-weight: 600; letter-spacing: .02em; line-height: 1; padding: .42rem .7rem; border-radius: 999px; color: var(--ink-mute); text-decoration: none; transition: background .25s ease, color .25s ease, box-shadow .25s ease; }
.nav .lang-switch a:hover { background: none; color: var(--ink); }
.nav .lang-switch a[aria-current="page"] { background: var(--sheet); color: var(--ink); box-shadow: 0 1px 2px rgba(11, 15, 26, .08), 0 6px 14px -8px rgba(11, 15, 26, .35); }

/* --- hero ---------------------------------------------------------------------------------- */
.hero { padding-top: clamp(2.2rem, 4.5vw, 4.2rem); text-align: center; }
.hero .kicker { display: block; margin-bottom: 1.4rem; }
.hero h1 {
  font-family: var(--serif); font-weight: 400; letter-spacing: -0.03em; line-height: .96;
  font-size: clamp(2.9rem, 1.4rem + 5.6vw, 6.4rem);
}
.hero h1 .row { display: block; overflow: hidden; padding: 0 .06em .14em; margin-bottom: -.14em; }
.hero h1 .row.it { font-style: italic; }
.hero h1 .word { display: inline-block; }
.hero .sub { margin: 1.5rem auto 0; text-align: center; }
.hero-cta { display: flex; justify-content: center; align-items: center; flex-wrap: wrap; gap: 1.2rem; margin-top: 1.9rem; }
.langs { margin-top: 1.1rem; font-size: .9rem; color: var(--ink-mute); }

/* The ribbon: what the caller says flows in, what the order needs flows out. */
.ribbon { position: relative; margin-top: clamp(1.2rem, 3vw, 2.2rem); height: clamp(140px, 15vw, 210px); }
.ribbon svg { position: absolute; inset: 0; width: 100%; height: 100%; overflow: visible; }
.ribbon .rail { fill: none; stroke: none; }
.ribbon .said { font-family: var(--serif); font-style: italic; font-size: 21px; fill: var(--ink-mute); }
.ribbon .made { font-family: var(--sans); font-weight: 600; font-size: 17px; fill: var(--ink); }
.ribbon .made .hi { fill: var(--signal); }
.ribbon .made .q { fill: var(--ask); }
.pill {
  position: absolute; left: 50%; top: 50%; transform: translate(-50%, -50%); z-index: 2;
  display: flex; align-items: center; gap: .75rem; padding: .5rem 1.1rem .5rem .5rem;
  background: var(--night); border-radius: 999px; box-shadow: 0 18px 40px -16px rgba(11, 15, 26, .55),
    0 0 0 8px var(--pearl);
}
.pill img { width: 42px; height: 42px; border-radius: 12px; }
.bars { display: flex; align-items: center; gap: 3px; height: 26px; }
.bars i { width: 3px; height: 26px; border-radius: 2px; background: var(--signal); transform: scaleY(.3); }
.pill .tag { font-family: var(--mono); font-size: .72rem; color: var(--night-text); letter-spacing: .04em; }

/* --- what people say ------------------------------------------------------------------------ */
.said-strip { padding-block: clamp(3rem, 6vw, 4.5rem) 0; }
.said-strip .kicker { text-align: center; display: block; margin-bottom: 1.6rem; }
.marquee { overflow: hidden; -webkit-mask-image: linear-gradient(90deg, transparent, #000 8%, #000 92%, transparent); mask-image: linear-gradient(90deg, transparent, #000 8%, #000 92%, transparent); }
.marquee + .marquee { margin-top: .9rem; }
.track { display: flex; gap: 1rem; width: max-content; }
.phrase {
  font-family: var(--serif); font-style: italic; font-size: clamp(1.15rem, 1rem + .6vw, 1.5rem);
  white-space: nowrap; padding: .55rem 1.2rem; border-radius: 999px; background: var(--sheet);
  border: 1px solid var(--line); color: var(--ink-soft);
}
.phrase b { font-style: normal; font-family: var(--sans); font-size: .7rem; font-weight: 600; color: var(--signal); margin-right: .55rem; vertical-align: .22em; letter-spacing: .08em; }

/* --- hear it: the operator's voice (DEC-094) --------------------------------------------------- */
.voices { padding-block: clamp(4rem, 9vw, 7rem) 0; }
.voice-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 1rem; }
.voice-card {
  position: relative; display: grid; grid-template-columns: auto minmax(0, 1fr); gap: 1rem 1.2rem; align-items: start;
  background: var(--sheet); border: 1px solid var(--line); border-radius: 26px; padding: 1.3rem 1.4rem;
  transition: border-color .35s ease, box-shadow .35s ease, transform .35s var(--ease);
}
.voice-card:hover { transform: translateY(-3px); box-shadow: 0 26px 50px -34px rgba(11, 15, 26, .45); }
.voice-card.playing { border-color: var(--signal); box-shadow: 0 0 0 4px rgba(79, 107, 255, .12), 0 26px 50px -30px rgba(79, 107, 255, .55); }
.vplay {
  width: 58px; height: 58px; border-radius: 50%; border: 0; background: var(--ink); color: var(--sheet); cursor: pointer;
  display: grid; place-items: center; transition: background .25s ease, transform .2s ease;
}
.vplay:hover { background: var(--signal); transform: scale(1.05); }
.voice-card.playing .vplay { background: var(--signal); }
.vicon { display: inline-block; width: 0; height: 0; border-style: solid; border-width: 8px 0 8px 13px;
  border-color: transparent transparent transparent currentColor; margin-left: 3px; }
.playing .vplay .vicon, .say.playing .vicon, .listen.playing .vicon {
  width: 12px; height: 14px; border: 0; margin: 0;
  background: linear-gradient(90deg, currentColor 0 35%, transparent 35% 65%, currentColor 65%);
}
.vtext { min-width: 0; display: grid; gap: .35rem; }
.vtag { font-size: .74rem; letter-spacing: .12em; text-transform: uppercase; color: var(--signal); font-weight: 600; }
.vtext p { font-family: var(--serif); font-style: italic; font-size: clamp(1.1rem, 1rem + .4vw, 1.3rem); line-height: 1.4; }
.vfoot { grid-column: 1 / -1; display: flex; align-items: center; gap: .9rem; }
.vbars { display: flex; align-items: center; gap: 3px; height: 28px; flex: 1; }
.vbars i { flex: 1; max-width: 4px; height: 100%; border-radius: 3px; background: var(--line); transform: scaleY(.25);
  transition: background .3s ease; }
.voice-card.playing .vbars i { background: var(--signal); animation: talk 1.1s ease-in-out infinite; }
.voice-card.playing .vbars i:nth-child(3n) { animation-delay: -.3s; }
.voice-card.playing .vbars i:nth-child(3n+1) { animation-delay: -.6s; }
.voice-card.playing .vbars i:nth-child(4n) { animation-duration: .9s; }
@keyframes talk { 0%, 100% { transform: scaleY(.25); } 50% { transform: scaleY(1); } }
.vtime { font-family: var(--mono); font-size: .8rem; color: var(--ink-mute); }
.voice-note { margin-top: 1.2rem; text-align: center; font-size: .86rem; color: var(--ink-mute); }
.listen {
  display: inline-flex; align-items: center; gap: .6rem; min-height: 48px; padding: .7rem 1.2rem; border-radius: 12px;
  border: 1.5px solid var(--line); background: var(--sheet); color: var(--ink); font-weight: 500; cursor: pointer;
  transition: border-color .25s ease, color .25s ease;
}
.listen .vicon { border-width: 6px 0 6px 10px; }
.listen:hover, .listen.playing { border-color: var(--signal); color: var(--signal); }
.say {
  display: inline-flex; align-items: center; gap: .4rem; margin-left: .6rem; padding: .2rem .55rem; border-radius: 999px;
  border: 1px solid rgba(255, 255, 255, .45); background: rgba(255, 255, 255, .14); color: inherit; cursor: pointer;
  font: 600 .66rem var(--sans); letter-spacing: .08em; text-transform: uppercase; vertical-align: middle;
}
.say .vicon { border-width: 4px 0 4px 7px; margin-left: 1px; }
.say.playing .vicon { width: 8px; height: 9px; }
.say:hover, .say.playing { background: rgba(255, 255, 255, .28); }
@media (max-width: 760px) { .voice-grid { grid-template-columns: minmax(0, 1fr); } }

/* --- the mess made clean ---------------------------------------------------------------------- */
.clean { padding-block: clamp(4rem, 9vw, 7rem); }
.stage {
  background: var(--night); color: var(--sheet); border-radius: clamp(24px, 3vw, 40px);
  padding: clamp(1.6rem, 4vw, 3.4rem); overflow: hidden; position: relative;
}
.stage-head { display: grid; gap: 1rem; max-width: 50ch; }
.stage-head .kicker { color: var(--night-text); }
.stage-head .title { color: var(--sheet); font-size: clamp(2rem, 1.3rem + 2.8vw, 3.6rem); }
.stage-head .title em { color: var(--signal-light); }
.stage-head .sub { color: var(--night-text); }
.mess { margin-top: clamp(2rem, 4vw, 3rem); display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(0, .9fr); gap: clamp(1rem, 3vw, 2rem); }
.panel { background: var(--night-raised); border: 1px solid var(--night-line); border-radius: 22px; padding: 1.4rem; display: grid; gap: 1.1rem; align-content: start; min-width: 0; }
.panel h3 { font-size: .76rem; letter-spacing: .14em; text-transform: uppercase; color: var(--night-text); font-weight: 500; display: flex; justify-content: space-between; gap: 1rem; flex-wrap: wrap; }
.panel h3 .state { font-family: var(--mono); letter-spacing: 0; text-transform: none; color: var(--signal-light); }
.raw { font-family: var(--serif); font-style: italic; font-size: clamp(1.3rem, 1.05rem + 1vw, 1.85rem); line-height: 1.55; color: var(--sheet); }
.tok { border-radius: 5px; transition: background .5s ease, color .5s ease, box-shadow .5s ease; }
.tok.filler.on { color: #6f7895; text-decoration: line-through; text-decoration-color: #6f7895; }
.tok.fix.on { background: rgba(255, 196, 92, .18); box-shadow: 0 0 0 3px rgba(255, 196, 92, .18); }
.tok.ru.on { background: rgba(79, 107, 255, .26); box-shadow: 0 0 0 3px rgba(79, 107, 255, .26); }
.notes { display: flex; flex-wrap: wrap; gap: .5rem; min-height: 2.2rem; }
.note {
  display: inline-flex; align-items: center; gap: .45rem; font-size: .82rem; padding: .35rem .75rem;
  border-radius: 999px; border: 1px solid var(--night-line); color: var(--night-text); background: rgba(255, 255, 255, .03);
}
.note::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: var(--c, var(--signal)); }
.note.filler { --c: #6f7895; }
.note.fix { --c: #ffc45c; }
.note.ask { --c: var(--ask); }
.order { list-style: none; margin: 0; padding: 0; display: grid; gap: .6rem; }
.item {
  display: grid; grid-template-columns: 1.6rem minmax(0, 1fr) auto; gap: .7rem; align-items: center;
  padding: .8rem .9rem; border-radius: 14px; background: rgba(255, 255, 255, .04); border: 1px solid var(--night-line);
  transition: border-color .5s ease, background .5s ease;
}
.item .q { font-family: var(--mono); font-size: .8rem; color: var(--night-text); }
.item strong { font-weight: 500; display: block; }
.item .d { font-size: .86rem; color: var(--night-text); }
.chip { font-size: .74rem; padding: .25rem .6rem; border-radius: 999px; white-space: nowrap; }
.chip.ok { color: #7ee2b8; background: rgba(23, 153, 106, .16); }
.chip.ask { color: #ffd58a; background: rgba(208, 138, 0, .2); }
.item.asking { border-color: rgba(208, 138, 0, .6); background: rgba(208, 138, 0, .08); }
.reply { display: grid; gap: .4rem; padding: 1rem 1.1rem; border-radius: 16px; background: var(--signal); color: var(--sheet); }
.reply small { font-size: .72rem; letter-spacing: .12em; text-transform: uppercase; opacity: .85; }
.reply p { font-size: 1.02rem; line-height: 1.5; }
.replay { justify-self: start; background: none; border: 1px solid var(--night-line); color: var(--night-text); border-radius: 999px; padding: .45rem 1rem; font-size: .85rem; cursor: pointer; transition: border-color .25s ease, color .25s ease; }
.replay:hover, .replay:focus-visible { border-color: var(--signal); color: var(--sheet); }
.stage-foot { margin-top: 1.6rem; font-size: .88rem; color: var(--night-text); max-width: 72ch; }

/* --- three things on every call ------------------------------------------------------------- */
.three { padding-block: 0 clamp(4rem, 9vw, 7rem); }
.three-head { display: grid; gap: 1rem; justify-items: center; text-align: center; margin-bottom: clamp(2rem, 4vw, 3.2rem); }
.three-head .sub { text-align: center; }
.cards { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 1rem; }
.card {
  background: var(--sheet); border: 1px solid var(--line); border-radius: 28px; padding: 1.4rem 1.4rem 1.8rem;
  display: grid; grid-template-rows: 210px auto auto; gap: 1rem; min-width: 0;
  transition: transform .6s var(--ease), box-shadow .6s var(--ease);
}
.card:hover { transform: translateY(-6px); box-shadow: 0 30px 60px -36px rgba(11, 15, 26, .4); }
.card h3 { font-family: var(--serif); font-size: 2rem; line-height: 1.05; padding-inline: .3rem; }
.card p { color: var(--ink-soft); padding-inline: .3rem; }
.vignette { border-radius: 20px; background: var(--pearl); position: relative; overflow: hidden; display: grid; place-items: center; }
.v-listen .bars { height: 80px; gap: 6px; }
.v-listen .bars i { width: 6px; height: 80px; border-radius: 3px; }
.v-listen .lang { position: absolute; bottom: 16px; left: 0; right: 0; text-align: center; font-family: var(--serif); font-style: italic; font-size: 1.05rem; color: var(--ink-soft); }
.v-ask { padding: 1rem; align-content: center; gap: .6rem; }
.v-ask .bubble {
  justify-self: start; background: var(--sheet); border: 1px solid var(--line); border-radius: 18px 18px 18px 6px; padding: .75rem 1rem;
  font-size: .95rem; line-height: 1.45; max-width: 90%; box-shadow: 0 10px 24px -18px rgba(11, 15, 26, .4);
}
.v-ask .bubble b { color: var(--signal); font-weight: 600; }
.v-ask .answer-b { justify-self: end; background: var(--signal); color: var(--sheet); border-radius: 18px 18px 6px 18px; padding: .6rem .9rem; font-family: var(--serif); font-style: italic; }
.v-send .ticket {
  width: 64%; background: var(--sheet); border-radius: 12px; padding: .9rem; display: grid; gap: .45rem;
  box-shadow: 0 16px 34px -20px rgba(11, 15, 26, .5);
}
.v-send .ticket span { height: 7px; border-radius: 4px; background: var(--line); }
.v-send .ticket span.b { background: var(--periwinkle-edge); width: 58%; }
.v-send .ticket span.s { width: 80%; }
.v-send .tray { position: absolute; bottom: 14px; left: 0; right: 0; text-align: center; font-size: .72rem; letter-spacing: .14em; text-transform: uppercase; color: var(--ink-mute); }
.v-send .done { position: absolute; top: 16px; right: 16px; width: 30px; height: 30px; border-radius: 50%; background: var(--ok); color: var(--sheet); display: grid; place-items: center; font-size: .9rem; }

/* --- whatever language: the same order ------------------------------------------------------ */
.tongue { padding-block: 0 clamp(4rem, 9vw, 7rem); }
.tongue-stage {
  display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(0, .9fr); gap: clamp(1.5rem, 4vw, 3rem);
  align-items: center; background: var(--sheet); border: 1px solid var(--line); border-radius: clamp(24px, 3vw, 36px);
  padding: clamp(1.4rem, 4vw, 3rem);
}
.tongue-left { display: grid; gap: 1.6rem; align-content: start; min-width: 0; }
.seg { display: inline-flex; justify-self: start; gap: .25rem; padding: .3rem; border-radius: 14px; background: var(--pearl-deep); position: relative; flex-wrap: wrap; }
.seg button {
  position: relative; z-index: 1; border: 0; background: none; padding: .6rem 1.1rem; border-radius: 10px;
  font-weight: 500; font-size: .95rem; color: var(--ink-soft); cursor: pointer; transition: color .3s ease, background .3s ease;
}
.seg button[aria-selected="true"] { background: var(--sheet); color: var(--ink); box-shadow: 0 6px 16px -10px rgba(11, 15, 26, .35); }
.seg button:hover { color: var(--ink); }
.said-big { font-family: var(--serif); font-style: italic; font-size: clamp(1.8rem, 1.2rem + 2.4vw, 3.2rem); line-height: 1.12; letter-spacing: -0.01em; min-height: 2.3em; }
.said-note { color: var(--ink-mute); font-size: .95rem; }
.tongue-right { display: grid; gap: 1rem; min-width: 0; }
.mini-order { list-style: none; margin: 0; padding: 0; display: grid; gap: .55rem; }
.mini-order li {
  display: grid; grid-template-columns: 1.4rem auto minmax(0, 1fr) auto; gap: .6rem; align-items: baseline;
  padding: .85rem 1rem; border-radius: 14px; background: var(--pearl); border: 1px solid var(--line);
}
.mini-order li span { font-family: var(--mono); font-size: .8rem; color: var(--ink-mute); }
.mini-order li em { font-style: normal; color: var(--ink-mute); font-size: .9rem; }
.mini-order li.asking { border-color: rgba(208, 138, 0, .45); background: var(--ask-soft); }
.chip-l { font-weight: 500; font-size: .74rem; padding: .22rem .55rem; border-radius: 999px; white-space: nowrap; }
.chip-l.ok { background: #ddf4ea; color: #0f6b4a; }
.chip-l.ask { background: #ffe3a8; color: #7a4f00; }
.reply-l { display: grid; gap: .35rem; padding: 1rem 1.1rem; border-radius: 16px; background: var(--night); color: var(--sheet); }
.reply-l small { font-size: .72rem; letter-spacing: .12em; text-transform: uppercase; color: var(--signal-light); }
.reply-l p { font-size: 1.02rem; line-height: 1.5; }
@media (max-width: 960px) {
  .tongue-stage { grid-template-columns: minmax(0, 1fr); }
  .mini-order li { grid-template-columns: 1.2rem auto minmax(0, 1fr); }
  .mini-order li .chip-l { grid-column: 3; justify-self: start; }
}

/* --- the route, pinned to the scroll -------------------------------------------------------- */
.route { background: var(--sheet); border-block: 1px solid var(--line); }
.route-inner { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: clamp(2rem, 6vw, 5rem); align-items: center; min-height: 100vh; padding-block: clamp(3rem, 7vw, 5rem); }
.route-text { display: grid; gap: 1.6rem; align-content: center; }
.route-steps { display: grid; gap: 2.2rem; }
.rstep { display: grid; gap: .7rem; }
.rstep .n { font-family: var(--mono); color: var(--signal); font-size: .9rem; }
.rstep h3 { font-family: var(--serif); font-size: clamp(2rem, 1.4rem + 2.2vw, 3.2rem); line-height: 1.04; letter-spacing: -0.01em; }
.rstep p { color: var(--ink-soft); max-width: 44ch; }
.pinning .route-steps { position: relative; display: block; min-height: 17rem; }
.pinning .rstep { position: absolute; inset: 0 0 auto 0; }
.dots { display: none; gap: .45rem; }
.pinning .dots { display: flex; }
.dots i { width: 34px; height: 4px; border-radius: 2px; background: var(--line); overflow: hidden; position: relative; }
.dots i b { position: absolute; inset: 0; background: var(--signal); transform: scaleX(0); transform-origin: left; }
.callcard {
  background: var(--night); color: var(--sheet); border-radius: 32px; padding: 1.6rem; display: grid; gap: 1.2rem;
  box-shadow: 0 40px 80px -40px rgba(11, 15, 26, .6); max-width: 460px; justify-self: center; width: 100%;
}
.callcard header { display: flex; align-items: center; gap: .8rem; }
.callcard header img { width: 46px; height: 46px; border-radius: 14px; }
.callcard header strong { display: block; font-weight: 500; }
.callcard header span { font-size: .82rem; color: var(--night-text); }
.callcard .timer { margin-left: auto; font-family: var(--mono); font-size: .85rem; color: var(--night-text); }
.callcard .bars { height: 34px; gap: 4px; justify-content: center; }
.callcard .bars i { width: 4px; height: 34px; }
.phases { list-style: none; margin: 0; padding: 0; display: grid; gap: .5rem; }
.phase { display: flex; align-items: center; gap: .75rem; padding: .75rem .95rem; border-radius: 14px; border: 1px solid var(--night-line); color: var(--night-text); transition: background .45s ease, color .45s ease, border-color .45s ease; }
.phase::before { content: ""; width: 9px; height: 9px; border-radius: 50%; border: 1.5px solid var(--night-line); flex: none; transition: background .45s ease, border-color .45s ease, box-shadow .45s ease; }
.phase.done { color: var(--sheet); }
.phase.done::before { background: var(--ok); border-color: var(--ok); }
.phase.now { color: var(--sheet); border-color: var(--signal); background: rgba(79, 107, 255, .16); }
.phase.now::before { background: var(--signal); border-color: var(--signal); box-shadow: 0 0 0 5px rgba(79, 107, 255, .25); }

/* --- the CRM: a console to click through (DEC-091) ------------------------------------------ */
.console { padding-block: clamp(4rem, 9vw, 7rem); }
.console-head { display: grid; gap: 1rem; max-width: 58ch; margin-bottom: clamp(2rem, 4vw, 3rem); }
.window-bar { display: flex; align-items: center; gap: .5rem; padding: .8rem 1rem; border-bottom: 1px solid var(--line); background: var(--pearl); }
.window-bar i { width: 11px; height: 11px; border-radius: 50%; background: var(--line); }
.window-bar .addr { margin-left: .8rem; font-family: var(--mono); font-size: .78rem; color: var(--ink-mute); background: var(--sheet); border: 1px solid var(--line); border-radius: 8px; padding: .25rem .7rem; }
.window-bar .sample { margin-left: auto; font-size: .7rem; letter-spacing: .1em; text-transform: uppercase; color: #8a5a00; background: var(--ask-soft); border-radius: 999px; padding: .22rem .6rem; }
/* The console as it is (2026-11-04): its own palette, from src/nativeai/crm/assets.py. */
.crm {
  --c-ground: #f3f5fa; --c-line: #e8ebf3; --c-line-soft: #f0f2f7; --c-pearl: #f6f7fb;
  --c-ink: #141a2b; --c-soft: #4a5268; --c-mute: #646d82;
  --c-signal-deep: #3a55e6; --c-signal-press: #2e46c4; --c-signal-soft: #eef1ff; --c-signal-light: #a9b7ff;
  --c-ok: #0d7a50; --c-ok-soft: #e4f6ee; --c-ask: #8a5a00; --c-ask-soft: #fff4dd;
  --c-bad: #b42828; --c-bad-soft: #fdecec; --c-violet: #5b3fd6; --c-violet-soft: #f1edff;
  --c-navy: #1e2a4f; --c-navy-soft: #e6e9f2; --c-muted-soft: #eff1f6;
  --c-shadow: 0 1px 2px rgba(20, 26, 43, .03), 0 10px 30px -18px rgba(20, 26, 43, .18);
  position: relative; background: var(--sheet); border: 1px solid var(--line); border-radius: 24px; overflow: hidden;
  color: var(--c-ink); font-family: var(--sans); font-variant-numeric: tabular-nums;
  box-shadow: 0 70px 120px -70px rgba(11, 15, 26, .55), 0 30px 60px -50px rgba(79, 107, 255, .35);
}
.crm h3, .crm h4, .crm h5, .crm p { margin: 0; }
.crm-body { display: grid; grid-template-columns: 236px minmax(0, 1fr); height: 680px; }
.crm-side { background: var(--sheet); border-right: 1px solid var(--c-line); padding: 1.2rem 0 1rem; display: flex; flex-direction: column; gap: .3rem; min-height: 0; }
.crm-org { display: flex; gap: .7rem; align-items: center; padding: 0 1.2rem .9rem; }
.crm-org img { width: 38px; height: 38px; border-radius: 12px; }
.crm-org strong { display: block; font-size: .98rem; font-weight: 600; line-height: 1.2; }
.crm-org span { font-size: .74rem; color: var(--c-mute); }
.crm-nav { display: grid; gap: .1rem; overflow-y: auto; scrollbar-width: none; }
.crm-label { padding: .7rem 1.35rem .3rem; font-size: .66rem; font-weight: 600; letter-spacing: .12em; text-transform: uppercase; color: var(--c-mute); }
.crm-nav button {
  position: relative; display: flex; align-items: center; gap: .7rem; width: 100%; border: 0; background: none; text-align: left;
  padding: .56rem 1.35rem; border-radius: 0; font: 500 .87rem var(--sans); color: var(--c-soft); cursor: pointer;
  transition: background .2s ease, color .2s ease;
}
.crm-nav svg { width: 18px; height: 18px; flex: none; fill: none; stroke: currentColor; stroke-width: 1.6; stroke-linecap: round; stroke-linejoin: round; }
.crm-nav em { margin-left: auto; font: 600 .7rem/1 var(--sans); font-style: normal; min-width: 1.4rem; text-align: center; padding: .28rem .45rem; border-radius: 999px; background: var(--c-signal-deep); color: #fff; }
.crm-nav em:empty, .crm-nav em[data-zero] { display: none; }
.crm-nav button:hover { background: var(--c-pearl); color: var(--c-ink); }
.crm-nav button[aria-selected="true"] { color: var(--c-signal-deep); background: linear-gradient(90deg, var(--c-signal-soft), transparent 85%); }
.crm-nav button[aria-selected="true"]::before { content: ""; position: absolute; left: 0; top: 18%; bottom: 18%; width: 3px; border-radius: 0 3px 3px 0; background: var(--signal); }
.crm-side-foot { margin-top: auto; display: flex; align-items: center; gap: .65rem; padding: .9rem 1rem 0; border-top: 1px solid var(--c-line); }
.crm-side-foot > div { min-width: 0; flex: 1; }
.crm-side-foot strong { display: block; font-size: .88rem; }
.crm-side-foot span:not(.crm-avatar) { font-size: .74rem; color: var(--c-mute); }
.crm-avatar { width: 34px; height: 34px; border-radius: 50%; display: grid; place-items: center; flex: none; background: linear-gradient(135deg, #7d92ff, #4f6bff); color: #fff; font-weight: 600; font-size: .9rem; }
.crm-avatar.big { width: 84px; height: 84px; font-size: 2rem; box-shadow: 0 16px 36px -18px rgba(79, 107, 255, .7); }
.crm-out { border: 1px solid var(--c-line); border-radius: 10px; padding: .35rem; color: var(--c-mute); display: grid; }
.crm-out svg { width: 16px; height: 16px; fill: none; stroke: currentColor; stroke-width: 1.6; stroke-linecap: round; stroke-linejoin: round; }

.crm-main { background: var(--c-ground); padding: 1.3rem clamp(1rem, 2vw, 1.6rem) 1.4rem; min-width: 0; overflow-y: auto; scrollbar-width: thin; }
.crm-topbar { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; gap: .8rem 1.2rem; margin-bottom: 1.1rem; }
.crm-topbar h3 { font: 600 1.42rem/1.2 var(--sans); letter-spacing: -.01em; }
.crm-topbar p { font-size: .82rem; color: var(--c-mute); margin-top: .1rem; max-width: 62ch; }
.crm-tools { display: flex; align-items: center; gap: .8rem; flex-wrap: wrap; }
.crm-updated { font-size: .74rem; color: var(--c-mute); white-space: nowrap; }
.crm-sound { display: inline-flex; align-items: center; gap: .45rem; border-radius: 999px; padding: .45rem .85rem; font-size: .8rem; font-weight: 500; color: var(--c-ok); background: var(--c-ok-soft); border: 1px solid #bfe8d6; }
.crm-sound svg { width: 15px; height: 15px; fill: none; stroke: currentColor; stroke-width: 1.6; stroke-linecap: round; stroke-linejoin: round; }
.crm-sound.ping svg { animation: ring .5s ease-in-out 4; transform-origin: 50% 20%; }
@keyframes ring { 25% { transform: rotate(14deg); } 75% { transform: rotate(-14deg); } }
.crm-arrived {
  display: flex; align-items: center; gap: .6rem; width: 100%; margin: 0 0 1rem; padding: .7rem 1rem; border: 0; border-radius: 14px;
  background: var(--c-signal-deep); color: #fff; font: 600 .88rem var(--sans); text-align: left; cursor: pointer;
  box-shadow: 0 16px 34px -18px rgba(79, 107, 255, .8);
}
.crm-arrived::before { content: ""; width: 9px; height: 9px; border-radius: 50%; background: #fff; box-shadow: 0 0 0 4px rgba(255, 255, 255, .3); animation: beat 1.2s ease-in-out infinite; }
.crm-arrived::after { content: "Ochish →"; margin-left: auto; font-weight: 500; opacity: .85; }
.crm-arrived:hover { background: var(--c-signal-press); }
.crm-arrived[hidden], .crm [hidden] { display: none; }
@keyframes beat { 50% { box-shadow: 0 0 0 8px rgba(255, 255, 255, 0); } }

.crm-toolbar { display: flex; flex-wrap: wrap; gap: .7rem; justify-content: space-between; margin-bottom: 1rem; }
.crm-seg { display: inline-flex; flex-wrap: wrap; gap: .2rem; padding: .22rem; border-radius: 12px; background: var(--sheet); border: 1px solid var(--c-line); box-shadow: var(--c-shadow); }
.crm-seg button { border: 0; background: none; padding: .42rem .85rem; border-radius: 9px; color: var(--c-soft); font: 500 .82rem var(--sans); cursor: pointer; transition: background .2s ease, color .2s ease; }
.crm-seg button:hover { background: var(--c-pearl); }
.crm-seg button.on { background: var(--c-signal-deep); color: #fff; }
.crm-search { flex: 1 1 15rem; max-width: 22rem; }
.crm-search input { width: 100%; font: .82rem var(--sans); color: var(--c-ink); background: var(--sheet); border: 1px solid var(--c-line); border-radius: 10px; padding: .55rem .8rem; }
.crm-search input:focus-visible { outline: 2px solid var(--signal); outline-offset: 1px; }
.crm-sr { position: absolute; width: 1px; height: 1px; overflow: hidden; clip-path: inset(50%); white-space: nowrap; }
.crm-empty { padding: 2rem 1rem; text-align: center; font-size: .86rem; color: var(--c-mute); background: var(--sheet); border: 1px dashed var(--c-line); border-radius: 16px; }

/* the order cards */
.crm-cards { display: grid; gap: .7rem; }
.crm-oc {
  position: relative; display: grid; grid-template-columns: auto minmax(0, 1fr) auto; gap: 1rem; align-items: center;
  padding: .85rem 1rem; background: var(--sheet); border: 1px solid var(--c-line); border-radius: 18px; box-shadow: var(--c-shadow);
  transition: border-color .2s ease, box-shadow .2s ease, transform .2s ease;
}
.crm-oc:hover { border-color: var(--c-signal-light); transform: translateY(-1px); box-shadow: 0 18px 36px -24px rgba(79, 107, 255, .5); }
.crm-oc.NEW { box-shadow: inset 4px 0 0 var(--signal), var(--c-shadow); }
.crm-oc-open { position: static; border: 0; background: none; padding: 0; font: 700 1.1rem var(--sans); letter-spacing: -.02em; color: var(--c-ink); cursor: pointer; }
.crm-oc-open::after { content: ""; position: absolute; inset: 0; border-radius: 18px; }
.crm-oc-open:focus-visible { outline: none; }
.crm-oc-open:focus-visible::after { outline: 2px solid var(--signal); outline-offset: 2px; }
.crm-thumbs { display: flex; }
.crm-thumbs img { width: 60px; height: 60px; border-radius: 14px; object-fit: contain; background: #f7f8fc; border: 1px solid var(--c-line); padding: .25rem; }
.crm-thumbs img + img { margin-left: -20px; box-shadow: -6px 0 12px -6px rgba(20, 26, 43, .25); }
.crm-oc-body { min-width: 0; display: grid; gap: .28rem; }
.crm-oc-top { display: flex; flex-wrap: wrap; align-items: center; gap: .35rem .5rem; }
.crm-oc-num { font: 700 1.1rem var(--sans); letter-spacing: -.02em; }
.crm-oc-top small { font-size: .74rem; color: var(--c-mute); }
.crm-oc-lines { display: grid; gap: .22rem; }
.crm-oc-lines > span { display: flex; flex-wrap: wrap; align-items: center; gap: .25rem .35rem; }
.crm-oc-lines b { font-size: .92rem; font-weight: 600; }
.opt { font-style: normal; font-size: .7rem; font-weight: 500; line-height: 1.4; padding: .04rem .5rem; border-radius: 999px; border: 1px solid var(--c-line); background: var(--c-pearl); color: var(--c-soft); }
.opt.hot { color: var(--c-bad); border-color: var(--c-bad-soft); background: var(--c-bad-soft); font-weight: 600; }
.crm-oc-where { color: var(--c-mute); font-size: .8rem; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.crm-oc-side { display: grid; justify-items: end; gap: .45rem; text-align: right; }
.crm-oc-total { font: 700 1.08rem var(--sans); white-space: nowrap; }
.crm-collect { font-size: .74rem; font-weight: 600; color: var(--c-ask); }
.crm-collect.paid { color: var(--c-ok); }
.crm-oc-side .crm-btn { position: relative; z-index: 1; }
.crm-oc-go { font-size: .78rem; font-weight: 600; color: var(--c-signal-deep); }

/* pills: a status, the waiting clock, the payment, a call's outcome */
.cp { display: inline-flex; align-items: center; gap: .32rem; font-size: .7rem; font-weight: 500; padding: .2rem .58rem; border-radius: 999px; white-space: nowrap; background: var(--c-muted-soft); color: var(--c-soft); transition: background .4s ease, color .4s ease; }
.cp::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: currentColor; flex: none; }
.cp.NEW { background: var(--c-signal-soft); color: var(--c-signal-deep); }
.cp.ACCEPTED, .cp.ok, .cp.pay-ok { background: var(--c-ok-soft); color: var(--c-ok); }
.cp.DELIVERED { background: var(--c-navy-soft); color: var(--c-navy); }
.cp.REJECTED, .cp.CANCELLED { background: var(--c-bad-soft); color: var(--c-bad); }
.cp.pay-wait, .cp.back { background: var(--c-ask-soft); color: var(--c-ask); }
.cp.info { background: var(--c-signal-soft); color: var(--c-signal-deep); }
.cp.hand { background: var(--c-violet-soft); color: var(--c-violet); }
.cp.wait { background: var(--c-muted-soft); color: var(--c-soft); }
.cp.wait.amber { background: var(--c-ask-soft); color: var(--c-ask); }
.cp.wait.late { background: var(--c-bad-soft); color: var(--c-bad); font-weight: 600; }

/* buttons, as the console's */
.crm-btn { font: 500 .84rem var(--sans); color: var(--c-ink); background: var(--sheet); border: 1px solid var(--c-line); border-radius: 10px; padding: .48rem .9rem; cursor: pointer; transition: background .2s ease, border-color .2s ease, color .2s ease, transform .1s ease; }
.crm-btn:hover { border-color: #cfd5e4; }
.crm-btn:active { transform: scale(.98); }
.crm-btn:disabled { opacity: .45; cursor: not-allowed; transform: none; }
.crm-btn.primary { background: var(--c-signal-deep); border-color: var(--c-signal-deep); color: #fff; }
.crm-btn.primary:hover { background: var(--c-signal-press); border-color: var(--c-signal-press); }
.crm-btn.danger { color: var(--c-bad); }
.crm-btn.danger:hover { border-color: var(--c-bad); background: var(--c-bad-soft); }
.crm-btn.big { padding: .65rem 1.1rem; font-size: .92rem; border-radius: 12px; }
.crm-btn.soft { font-size: .76rem; padding: .38rem .7rem; }

/* one order's page */
.crm-back-link { border: 0; background: none; padding: 0; margin-bottom: .9rem; color: var(--c-signal-deep); font: 600 .86rem var(--sans); cursor: pointer; }
.crm-back-link:hover { text-decoration: underline; }
.crm-card { background: var(--sheet); border: 1px solid var(--c-line); border-radius: 18px; box-shadow: var(--c-shadow); padding: 1.1rem 1.2rem; min-width: 0; }
.crm-ohead { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; gap: .8rem; margin-bottom: 1rem; }
.crm-ohead-main { display: flex; flex-wrap: wrap; align-items: center; gap: .35rem .7rem; }
.crm-ohead-main h4 { font: 700 1.7rem var(--sans); letter-spacing: -.03em; }
.crm-ohead-main p { width: 100%; font-size: .82rem; color: var(--c-mute); }
.crm-ototal { display: grid; justify-items: end; }
.crm-ototal span { font-size: .68rem; text-transform: uppercase; letter-spacing: .1em; color: var(--c-mute); }
.crm-ototal strong { font: 700 1.55rem var(--sans); letter-spacing: -.03em; color: var(--c-signal-deep); white-space: nowrap; }
.crm-ogrid { display: grid; grid-template-columns: minmax(0, 1.5fr) minmax(0, 1fr); gap: 1rem; align-items: start; }
.crm-ogrid h5 { font-size: .68rem; letter-spacing: .1em; text-transform: uppercase; color: var(--c-mute); font-weight: 600; margin: 0 0 .7rem; }
.crm-lc { display: grid; grid-template-columns: 64px minmax(0, 1fr) auto; gap: .9rem; align-items: start; padding: .8rem 0; border-top: 1px solid var(--c-line-soft); }
.crm-lc:first-of-type { border-top: 0; padding-top: 0; }
.crm-lc img { width: 64px; height: 64px; border-radius: 14px; object-fit: contain; background: #f7f8fc; border: 1px solid var(--c-line); padding: .25rem; }
.crm-lc-name { display: flex; align-items: baseline; gap: .5rem; flex-wrap: wrap; font-size: 1.05rem; font-weight: 700; }
.crm-lc-qty { font: 700 .82rem var(--sans); color: var(--c-signal-deep); background: var(--c-signal-soft); border-radius: 8px; padding: .1rem .45rem; }
.crm-lc-opts { display: flex; flex-wrap: wrap; gap: .3rem; margin-top: .45rem; }
.crm-lc-price { font-weight: 700; font-size: .92rem; white-space: nowrap; }
.crm-kv { display: grid; gap: .5rem; }
.crm-kv div { display: grid; grid-template-columns: 5.6rem minmax(0, 1fr); gap: .6rem; align-items: baseline; font-size: .86rem; }
.crm-kv dt { color: var(--c-mute); font-size: .8rem; }
.crm-kv dd { margin: 0; font-weight: 600; overflow-wrap: anywhere; }
.crm-kv dd.addr { font-size: .98rem; }
.crm-said { margin-top: .9rem; padding-top: .8rem; border-top: 1px solid var(--c-line-soft); font-size: .84rem; color: var(--c-soft); line-height: 1.5; }
.crm-said small { display: block; font-size: .66rem; letter-spacing: .1em; text-transform: uppercase; color: var(--c-mute); margin-bottom: .2rem; }
.crm-hist { list-style: none; margin: .9rem 0 0; padding: 0 0 0 .9rem; display: grid; gap: .4rem; font-size: .78rem; border-left: 2px solid var(--c-line); }
.crm-hist li { position: relative; display: grid; grid-template-columns: 2.8rem minmax(0, 1fr) auto; gap: .5rem; color: var(--c-soft); }
.crm-hist li::before { content: ""; position: absolute; left: calc(-.9rem - 6px); top: .3rem; width: 10px; height: 10px; border-radius: 50%; background: var(--sheet); border: 2px solid var(--signal); }
.crm-hist time { color: var(--c-mute); }
.crm-hist em { font-style: normal; color: var(--c-mute); }
.crm-actions { display: flex; flex-wrap: wrap; gap: .5rem; margin-top: 1rem; align-items: center; }
.crm-actions .crm-btn.big { flex: 1 1 auto; }
.crm-actions small { width: 100%; font-size: .76rem; color: var(--c-mute); }
.crm-warn { width: 100%; font-size: .8rem; color: #6f4a00; background: var(--c-ask-soft); border: 1px solid #f2dba6; border-radius: 10px; padding: .55rem .7rem; }
.crm-done { font-size: .82rem; color: var(--c-mute); }

/* calls, callbacks, rows */
.crm-calls { display: grid; gap: .5rem; }
.crm-call { display: grid; grid-template-columns: 3rem 8.6rem 7.6rem 8.6rem minmax(0, 1fr); gap: .7rem; align-items: center; background: var(--sheet); border: 1px solid var(--c-line); border-radius: 14px; padding: .7rem .9rem; font-size: .84rem; box-shadow: var(--c-shadow); }
.crm-call .t, .crm-call .lg { color: var(--c-mute); font-size: .78rem; }
.crm-call .cp { justify-self: start; }
.crm-call .x { color: var(--c-soft); font-size: .8rem; min-width: 0; }
.crm-backs { display: grid; gap: .7rem; max-width: 640px; }
.crm-back { background: var(--sheet); border: 1px solid var(--c-line); border-radius: 16px; padding: .95rem 1.05rem; display: grid; gap: .5rem; box-shadow: var(--c-shadow); transition: border-color .3s ease, opacity .3s ease; }
.crm-back > div:first-child { display: flex; justify-content: space-between; flex-wrap: wrap; gap: .4rem; align-items: baseline; }
.crm-back > div:first-child span { font-size: .76rem; color: var(--c-mute); }
.crm-back p { font-size: .86rem; color: var(--c-soft); }
.crm-back-act { display: flex; gap: .45rem; flex-wrap: wrap; align-items: center; }
.crm-back.mine { border-color: var(--signal); }
.crm-back.done { opacity: .5; }
.claimed { font-size: .8rem; color: var(--c-signal-deep); font-weight: 600; }
.crm-note { font-size: .8rem; color: var(--c-mute); max-width: 62ch; margin-top: .4rem; }
.crm-rowlist { display: grid; gap: .55rem; max-width: 700px; }
.crm-rowitem { display: flex; align-items: center; gap: .8rem; background: var(--sheet); border: 1px solid var(--c-line); border-radius: 14px; padding: .8rem 1rem; box-shadow: var(--c-shadow); }
.crm-rowitem > div { min-width: 0; flex: 1; }
.crm-rowitem strong { display: block; font-size: .9rem; }
.crm-rowitem span:not(.cp):not(.crm-avatar) { font-size: .78rem; color: var(--c-mute); }
.crm-profile { display: flex; align-items: center; gap: 1.2rem; background: var(--sheet); border: 1px solid var(--c-line); border-radius: 18px; padding: 1.4rem; max-width: 520px; box-shadow: var(--c-shadow); }
.crm-profile strong { display: block; font-size: 1.15rem; }
.crm-profile span:not(.crm-avatar) { display: block; font-size: .82rem; color: var(--c-mute); }

/* the kitchen screen: big tiles, oldest first */
.crm-tiles { display: grid; grid-template-columns: repeat(auto-fill, minmax(14rem, 1fr)); gap: .8rem; align-items: start; }
.crm-tile { background: var(--sheet); border: 1px solid var(--c-ask); box-shadow: 0 0 0 3px var(--c-ask-soft); border-radius: 18px; padding: .9rem 1rem; display: grid; gap: .6rem; min-width: 0; }
.crm-tile .k-head { display: flex; justify-content: space-between; align-items: baseline; }
.crm-tile .k-head b { font-size: 1.45rem; }
.crm-tile .k-head span { font-size: 1.05rem; font-weight: 700; color: var(--c-soft); }
.crm-tile ul { list-style: none; margin: 0; padding: 0; display: grid; gap: .45rem; }
.crm-tile li { display: grid; gap: .1rem; }
.crm-tile li b { font-size: 1.08rem; }
.crm-tile li span { font-size: .9rem; color: var(--c-soft); }
.crm-tile li span.hot { color: var(--c-bad); font-weight: 700; }
.crm-tile.ready { border-color: var(--c-ok); box-shadow: 0 0 0 3px var(--c-ok-soft); }

/* the company's files */
.files { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: .6rem; margin-bottom: 1.2rem; }
.file { display: flex; gap: .7rem; align-items: center; background: var(--sheet); border: 1px solid var(--c-line); border-radius: 14px; padding: .75rem .85rem; min-width: 0; }
.file > div { min-width: 0; }
.file strong { display: block; font-size: .84rem; font-weight: 500; overflow-wrap: anywhere; }
.file span { font-size: .74rem; color: var(--c-mute); }
.ext { font-family: var(--mono); font-size: .6rem; font-weight: 500; padding: .45rem .38rem; border-radius: 8px; color: #fff; flex: none; letter-spacing: .03em; }
.ext.xl { background: #1d7a46; }
.ext.doc { background: #2b5bd7; }
.file .ok-dot { margin-left: auto; font-size: .72rem; color: var(--c-ok); display: flex; align-items: center; gap: .3rem; }
.ok-dot::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: var(--c-ok); }
.drop { border: 1.5px dashed var(--c-signal-light); border-radius: 14px; display: grid; place-items: center; padding: .75rem; font-size: .8rem; color: var(--c-signal-deep); background: rgba(79, 107, 255, .04); text-align: center; }
.said-h { font-size: .68rem; letter-spacing: .12em; text-transform: uppercase; color: var(--c-mute); font-weight: 600; margin: 0 0 .6rem; }
.passages { list-style: none; margin: 0; padding: 0; display: grid; gap: .45rem; }
.passages li { background: var(--sheet); border: 1px solid var(--c-line); border-radius: 12px; padding: .7rem .9rem; display: flex; justify-content: space-between; gap: .3rem 1rem; flex-wrap: wrap; align-items: baseline; }
.passages p { font-size: .88rem; }
.passages small { font-family: var(--mono); font-size: .7rem; color: var(--c-mute); }

.cursor { position: absolute; width: 26px; height: 26px; left: 0; top: 0; z-index: 3; pointer-events: none; opacity: 0; filter: drop-shadow(0 3px 4px rgba(0, 0, 0, .25)); }
.toast {
  position: absolute; right: 18px; bottom: 18px; z-index: 3; background: var(--night); color: var(--sheet);
  border-radius: 14px; padding: .8rem 1rem; font-size: .9rem; display: flex; gap: .6rem; align-items: center; opacity: 0;
  pointer-events: none; transform: translateY(12px); transition: opacity .35s ease, transform .35s var(--ease);
}
.toast.show { opacity: 1; transform: none; }
.toast::before { content: "✓"; width: 22px; height: 22px; border-radius: 50%; background: var(--ok); display: grid; place-items: center; font-size: .75rem; flex: none; }
.console-notes { margin-top: 1.6rem; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 1.4rem; }
.console-notes p { color: var(--ink-soft); font-size: .98rem; }
.console-notes strong { color: var(--ink); font-weight: 600; display: block; margin-bottom: .25rem; }

/* the console's first page, as a sample (DEC-093) */
.dash-kpis { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: .7rem; margin-bottom: .8rem; }
.dk { background: var(--sheet); border: 1px solid var(--line); border-radius: 14px; padding: .85rem .9rem; display: grid; gap: .1rem; min-width: 0; box-shadow: 0 10px 26px -22px rgba(11, 15, 26, .35); }
.dk-ico { width: 32px; height: 32px; border-radius: 10px; display: grid; place-items: center; margin-bottom: .4rem; }
.dk-ico svg { width: 18px; height: 18px; fill: none; stroke: currentColor; stroke-width: 1.6; stroke-linecap: round; stroke-linejoin: round; }
.dk-ico.blue { background: #eef1ff; color: var(--signal); }
.dk-ico.green { background: #e4f6ee; color: #16a06c; }
.dk-ico.violet { background: #f1edff; color: #7a5af5; }
.dk-ico.amber { background: #fff4dd; color: #b7780a; }
.dk small { font-size: .74rem; color: var(--ink-mute); }
.dk strong { font-size: 1.25rem; font-weight: 700; letter-spacing: -0.02em; line-height: 1.2; }
.dk em { font-style: normal; font-size: .72rem; color: var(--ink-mute); }
.dash-grid { display: grid; grid-template-columns: minmax(0, 1.5fr) minmax(0, 1fr); gap: .7rem; }
.dcard { background: var(--sheet); border: 1px solid var(--line); border-radius: 14px; padding: .9rem 1rem; min-width: 0; box-shadow: 0 10px 26px -22px rgba(11, 15, 26, .35); }
.dcard h4 { margin: 0 0 .6rem; font-size: .9rem; font-weight: 600; }
.hours { width: 100%; height: auto; display: block; }
.hours .grid line { stroke: var(--line); stroke-dasharray: 3 4; }
.hours .axis text { font: 10px var(--sans); fill: var(--ink-mute); text-anchor: end; }
.hours .axis.mid text { text-anchor: middle; }
.hours .bars rect { fill: var(--signal); }
.hours .bars rect.now { fill: #1e2a4f; }
.hours .bars rect.zero { fill: var(--line); }
.mini-donut { position: relative; width: 146px; margin: 0 auto .7rem; }
.mini-donut svg { width: 100%; height: auto; display: block; transform: rotate(-90deg); }
.mini-donut circle { fill: none; stroke-width: 13; }
.mini-donut .ring { stroke: #f0f2f7; }
.mini-donut div { position: absolute; inset: 0; display: grid; place-content: center; text-align: center; }
.mini-donut strong { font-size: 1.3rem; font-weight: 700; }
.mini-donut span { font-size: .68rem; color: var(--ink-mute); }
.mini-legend { list-style: none; margin: 0; padding: 0; display: grid; gap: .3rem; font-size: .78rem; color: var(--ink-soft); }
.mini-legend li { display: flex; align-items: center; gap: .45rem; }
.mini-legend i { width: 8px; height: 8px; border-radius: 50%; }
.mini-legend .c1 { background: #0d7a50; } .mini-legend .c2 { background: #c3ccf6; } .mini-legend .c3 { background: #5b3fd6; } .mini-legend .c4 { background: #f0b53f; }
.mini-legend b { margin-left: auto; font-family: var(--mono); font-weight: 500; color: var(--ink); }
@media (max-width: 1100px) { .dash-kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
@media (max-width: 760px) { .dash-grid { grid-template-columns: minmax(0, 1fr); } }

/* --- the company's own file, answered from --------------------------------------------------- */
.know { padding-block: 0 clamp(4rem, 9vw, 7rem); }
.know-stage { display: grid; grid-template-columns: minmax(0, .9fr) minmax(0, 1.1fr); gap: clamp(2rem, 5vw, 4rem); align-items: center; }
.know-copy { display: grid; gap: 1.3rem; align-content: start; }
.know-copy .title, .hub-copy .title { font-size: clamp(2rem, 1.3rem + 2.8vw, 3.6rem); }
.know-points { list-style: none; margin: 0; padding: 0; display: grid; gap: .9rem; }
.know-points li { display: grid; gap: .15rem; padding-left: 1.2rem; border-left: 2px solid var(--periwinkle-edge); }
.know-points strong { font-weight: 600; }
.know-points span { color: var(--ink-soft); }
.know-demo { position: relative; display: grid; gap: 1rem; min-width: 0; }
.sheet { position: relative; background: var(--sheet); border: 1px solid var(--line); border-radius: 20px; overflow: hidden; box-shadow: 0 40px 80px -50px rgba(11, 15, 26, .45); }
.sheet-bar { display: flex; align-items: center; gap: .6rem; padding: .75rem 1rem; border-bottom: 1px solid var(--line); background: var(--pearl); font-size: .86rem; }
.sheet-bar strong { font-weight: 500; }
.sheet-bar .loaded { margin-left: auto; font-size: .76rem; color: var(--ok); white-space: nowrap; }
.sh-row { display: grid; grid-template-columns: 2.4rem minmax(0, .8fr) minmax(0, 1.4fr); font-size: .88rem; border-bottom: 1px solid var(--line); transition: background .4s ease; }
.sh-row:last-child { border-bottom: 0; }
.sh-row span { padding: .62rem .8rem; border-right: 1px solid var(--line); min-width: 0; }
.sh-row span:last-child { border-right: 0; }
.sh-row span:first-child { font-family: var(--mono); font-size: .72rem; color: var(--ink-mute); background: var(--pearl); text-align: center; }
.sh-row.head span { font-size: .7rem; letter-spacing: .06em; color: var(--ink-mute); background: var(--pearl); font-weight: 500; }
.sh-row.veiled span { color: var(--ink-mute); font-style: italic; background: repeating-linear-gradient(135deg, transparent 0 6px, rgba(11, 15, 26, .04) 6px 12px); }
.sh-row.hit { background: rgba(79, 107, 255, .08); }
.sh-row mark { background: none; color: inherit; border-radius: 4px; padding: 0 .15rem; transition: background .4s ease, color .4s ease; }
.sh-row.hit mark { background: var(--signal); color: var(--sheet); }
.scan { position: absolute; left: 0; right: 0; top: 0; height: 40px; background: linear-gradient(180deg, transparent, rgba(79, 107, 255, .18), transparent); opacity: 0; pointer-events: none; }
.know-call { display: grid; gap: .55rem; }
.kc { max-width: 82%; padding: .75rem 1rem; display: grid; gap: .1rem; font-size: 1rem; line-height: 1.45; }
.kc small { font-family: var(--sans); font-style: normal; font-size: .66rem; letter-spacing: .12em; text-transform: uppercase; opacity: .7; }
.kc-q { justify-self: start; background: var(--sheet); border: 1px solid var(--line); border-radius: 18px 18px 18px 6px; font-family: var(--serif); font-style: italic; font-size: 1.18rem; }
.kc-a { justify-self: end; background: var(--night); color: var(--sheet); border-radius: 18px 18px 6px 18px; }
.kc-a b { color: var(--signal-light); font-weight: 600; }

/* --- payment before the kitchen --------------------------------------------------------------- */
.payments { padding-block: 0 clamp(4rem, 9vw, 7rem); }
.pay-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 1rem; }
.pay-card { background: var(--sheet); border: 1px solid var(--line); border-radius: 28px; padding: clamp(1.3rem, 3vw, 2rem); display: grid; gap: 1.3rem; align-content: start; min-width: 0; }
.pay-top { display: grid; gap: .55rem; }
.pay-tag { justify-self: start; font-size: .7rem; letter-spacing: .12em; text-transform: uppercase; color: #2a3fc4; background: var(--periwinkle); border-radius: 999px; padding: .25rem .65rem; font-weight: 500; }
.pay-top h3 { font-family: var(--serif); font-size: clamp(1.8rem, 1.4rem + 1.4vw, 2.4rem); line-height: 1.05; }
.pay-steps { margin: 0; padding: 0; list-style: none; counter-reset: s; display: grid; gap: .55rem; }
.pay-steps li { counter-increment: s; display: flex; gap: .7rem; align-items: center; color: var(--ink-soft); }
.pay-steps li::before { content: counter(s); font-family: var(--mono); font-size: .74rem; color: var(--signal); width: 1.6rem; height: 1.6rem; border-radius: 50%; border: 1px solid var(--periwinkle-edge); display: grid; place-items: center; flex: none; }
.sms-stack { background: var(--night); border-radius: 22px; padding: 1rem; display: grid; gap: .6rem; min-height: 200px; align-content: start; }
.sms { background: var(--night-raised); border: 1px solid var(--night-line); color: var(--sheet); border-radius: 16px; padding: .75rem .9rem; font-size: .88rem; line-height: 1.5; }
.sms small { display: block; font-size: .64rem; letter-spacing: .1em; color: var(--night-text); margin-bottom: .2rem; text-transform: uppercase; }
.sms u { color: var(--signal-light); text-underline-offset: 2px; overflow-wrap: anywhere; }
.sms.ok { border-color: rgba(23, 153, 106, .55); }
.code { display: flex; gap: .45rem; align-items: center; justify-content: center; padding: .5rem 0 .2rem; }
.code span { width: 46px; height: 56px; border-radius: 12px; background: var(--night-raised); border: 1px solid var(--night-line); color: var(--sheet); font-family: var(--mono); font-size: 1.5rem; display: grid; place-items: center; }
.code b { width: 36px; height: 36px; border-radius: 50%; background: var(--ok); color: var(--sheet); display: grid; place-items: center; margin-left: .4rem; }
.pay-foot { margin: 1.4rem auto 0; text-align: center; color: var(--ink-mute); font-size: .92rem; max-width: 70ch; }

/* --- the model proposes, the code decides ------------------------------------------------------ */
.trust { padding-block: 0 clamp(4rem, 9vw, 7rem); }
.trust-stage {
  background: var(--night); color: var(--sheet); border-radius: clamp(24px, 3vw, 40px); padding: clamp(1.6rem, 4vw, 3.4rem);
  display: grid; gap: clamp(1.8rem, 4vw, 2.6rem); overflow: hidden; position: relative; isolation: isolate;
}
.trust-stage::before { content: ""; position: absolute; z-index: -1; width: 70%; aspect-ratio: 1; right: -20%; top: -45%; background: radial-gradient(closest-side, rgba(79, 107, 255, .24), transparent); pointer-events: none; }
.trust-head { display: grid; gap: 1rem; max-width: 58ch; }
.trust-head .kicker { color: var(--night-text); }
.trust-head .title { color: var(--sheet); font-size: clamp(2rem, 1.3rem + 2.8vw, 3.6rem); }
.trust-head .title em { color: var(--signal-light); }
.trust-head .sub { color: var(--night-text); }
.pipe-wrap { position: relative; }
.pipe { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(7, minmax(0, 1fr)); gap: .55rem; position: relative; }
.pipe::before { content: ""; position: absolute; left: 6%; right: 6%; top: 50%; height: 2px; background: var(--night-line); }
.pipe li { position: relative; display: grid; }
.pipe li span {
  position: relative; z-index: 1; background: var(--night-raised); border: 1px solid var(--night-line); border-radius: 12px;
  padding: .7rem .5rem; font-size: .8rem; line-height: 1.3; text-align: center; color: var(--night-text);
  transition: border-color .35s ease, color .35s ease, background .35s ease;
}
.pipe li.on span { border-color: var(--signal); color: var(--sheet); background: #1c2550; }
.pipe li.stop span { border-color: var(--ask); color: #ffd58a; background: #2a2414; }
.pipe li.pass span { border-color: var(--ok); color: #9ff0cc; }
.pipe-dot { position: absolute; left: 0; top: 0; width: 14px; height: 14px; margin: -7px 0 0 -7px; border-radius: 50%; background: var(--signal-light); box-shadow: 0 0 0 6px rgba(79, 107, 255, .25), 0 0 24px rgba(159, 176, 255, .8); z-index: 2; opacity: 0; pointer-events: none; }
.verdict { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1.4fr); gap: 1rem; }
.verdict p { border-radius: 16px; padding: .9rem 1.1rem; display: grid; gap: .25rem; background: var(--night-raised); border: 1px solid var(--night-line); transition: border-color .35s ease; }
.verdict small { font-size: .66rem; letter-spacing: .12em; text-transform: uppercase; color: var(--night-text); }
.v-said span { font-family: var(--serif); font-style: italic; font-size: 1.25rem; }
.v-out.stop { border-color: rgba(208, 138, 0, .55); }
.v-out.stop span { color: #ffd58a; }
.v-out.pass { border-color: rgba(23, 153, 106, .55); }
.v-out.pass span { color: #9ff0cc; }
.pillars { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 1.4rem; border-top: 1px solid var(--night-line); padding-top: 1.6rem; }
.pillars p { color: var(--night-text); font-size: .95rem; }
.pillars strong { color: var(--sheet); display: block; font-weight: 600; margin-bottom: .25rem; }

/* --- what it connects to ---------------------------------------------------------------------- */
.hub { padding-block: 0 clamp(4rem, 9vw, 7rem); }
.hub-inner { display: grid; grid-template-columns: minmax(0, .9fr) minmax(0, 1.1fr); gap: clamp(2rem, 5vw, 4rem); align-items: center; }
.hub-copy { display: grid; gap: 1.3rem; align-content: start; }
.hub-list { margin: 0; display: grid; }
.hub-list div { display: grid; grid-template-columns: 8.5rem minmax(0, 1fr); gap: 1rem; padding: .75rem 0; border-top: 1px solid var(--line); }
.hub-list div:last-child { border-bottom: 1px solid var(--line); }
.hub-list dt { font-size: .74rem; letter-spacing: .1em; text-transform: uppercase; color: var(--ink-mute); padding-top: .2rem; }
.hub-list dd { margin: 0; font-weight: 500; }
.hub-art { min-width: 0; }
.hub-art svg { width: 100%; max-width: 560px; margin-inline: auto; overflow: visible; }
.hub-art .ring { fill: none; stroke: var(--periwinkle-edge); stroke-width: 1.2; stroke-dasharray: 3 9; transform-origin: 260px 260px; animation: spin 70s linear infinite; }
.hub-art .ring.slow { animation-duration: 100s; animation-direction: reverse; }
@keyframes spin { to { transform: rotate(360deg); } }
.hub-art .spokes path { stroke: var(--periwinkle-edge); stroke-opacity: .55; stroke-width: 1.5; fill: none; }
.hub-art .pulses path { stroke: var(--signal); stroke-width: 3; stroke-linecap: round; fill: none; stroke-dasharray: 10 200; stroke-dashoffset: 10; animation: pulse 2.8s linear infinite; }
@keyframes pulse { from { stroke-dashoffset: 10; } to { stroke-dashoffset: -100; } }
.hub-art .nodes rect { fill: var(--sheet); stroke: var(--line); stroke-width: 1.5; }
.hub-art .nodes text { font-family: var(--sans); font-size: 15px; font-weight: 500; fill: var(--ink); text-anchor: middle; }
.hub-art .core { fill: var(--sheet); stroke: var(--periwinkle-edge); stroke-width: 1.5; }

/* --- how a company starts --------------------------------------------------------------------- */
.steps { padding-block: 0 clamp(4rem, 9vw, 7rem); }
.steps-line { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 1.4rem; position: relative; }
.steps-line::before, .steps-line::after { content: ""; position: absolute; left: 23px; right: 0; top: 22px; height: 2px; background: var(--line); }
.steps-line::after { background: var(--signal); transform-origin: left; transform: scaleX(var(--p, 1)); }
.steps-line li { position: relative; display: grid; gap: .6rem; align-content: start; }
.s-n { width: 46px; height: 46px; border-radius: 50%; background: var(--pearl); border: 1.5px solid var(--periwinkle-edge); display: grid; place-items: center; font-family: var(--mono); color: var(--signal); position: relative; z-index: 1; margin-bottom: .6rem; transition: background .4s ease, color .4s ease, border-color .4s ease; }
.steps-line li.lit .s-n { background: var(--signal); border-color: var(--signal); color: var(--sheet); }
.steps-line h3 { font-family: var(--serif); font-size: 1.75rem; line-height: 1.1; }
.steps-line p { color: var(--ink-soft); }

/* --- the bot -------------------------------------------------------------------------------- */
.bot { padding-block: 0 clamp(4rem, 9vw, 7rem); }
.bot-stage { background: var(--pearl-deep); border-radius: clamp(24px, 3vw, 40px); padding: clamp(1.6rem, 4vw, 3.4rem); display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: clamp(2rem, 5vw, 4rem); align-items: center; }
.bot-copy { display: grid; gap: 1.4rem; align-content: start; }
.bot-copy .title { font-size: clamp(2rem, 1.3rem + 2.8vw, 3.6rem); }
.facts { display: flex; flex-wrap: wrap; gap: .6rem; }
.facts span { font-size: .9rem; padding: .45rem .9rem; border-radius: 999px; background: var(--sheet); border: 1px solid var(--line); }
.facts b { color: var(--signal); font-weight: 600; }
.bot-list { list-style: none; margin: 0; padding: 0; display: grid; gap: .9rem; }
.bot-list li { display: grid; gap: .15rem; padding-left: 1.2rem; border-left: 2px solid var(--periwinkle-edge); }
.bot-list strong { font-weight: 600; }
.bot-list span { color: var(--ink-soft); }
.phone {
  justify-self: center; width: min(330px, 100%); background: var(--night); border-radius: 46px; padding: 12px;
  box-shadow: 0 50px 90px -40px rgba(11, 15, 26, .55);
}
.screen { background: #eef1f8; border-radius: 36px; overflow: hidden; height: 580px; display: grid; grid-template-rows: auto 1fr auto; }
.chat-top { display: flex; align-items: center; gap: .7rem; padding: 1rem 1rem .8rem; background: var(--sheet); border-bottom: 1px solid var(--line); }
.chat-top img { width: 36px; height: 36px; border-radius: 11px; }
.chat-top strong { display: block; font-size: .95rem; font-weight: 600; }
.chat-top span { font-size: .78rem; color: var(--signal); }
.chat { display: flex; flex-direction: column; justify-content: flex-end; gap: .55rem; padding: 1rem .8rem; overflow: hidden; }
.bubble-m { max-width: 88%; padding: .6rem .8rem; border-radius: 16px 16px 16px 5px; background: var(--sheet); font-size: .85rem; line-height: 1.45; box-shadow: 0 1px 0 rgba(11, 15, 26, .05); }
.bubble-m.me { align-self: flex-end; border-radius: 16px 16px 5px 16px; background: var(--signal); color: var(--sheet); }
.bubble-m time { display: block; text-align: right; font-size: .66rem; opacity: .6; margin-top: .2rem; }
.typing { align-self: flex-start; display: flex; gap: 4px; padding: .7rem .9rem; border-radius: 16px; background: var(--sheet); }
.typing i { width: 6px; height: 6px; border-radius: 50%; background: var(--ink-mute); animation: blink 1.2s infinite; }
.typing i:nth-child(2) { animation-delay: .2s; }
.typing i:nth-child(3) { animation-delay: .4s; }
@keyframes blink { 0%, 80%, 100% { opacity: .25; } 40% { opacity: 1; } }
.chat-keys { display: grid; grid-template-columns: 1fr 1fr; gap: .4rem; padding: .6rem .8rem 1rem; }
.chat-keys span { text-align: center; font-size: .82rem; padding: .6rem; border-radius: 12px; background: var(--sheet); border: 1px solid var(--line); }

/* --- a section head, the language switch --------------------------------------------------- */
.book-head { display: grid; gap: 1rem; max-width: 60ch; margin-bottom: clamp(2rem, 4vw, 3.2rem); }
.gloss { display: block; font-size: .8rem; line-height: 1.45; color: var(--night-text); margin-top: .25rem; }
.voice-card .gloss { color: var(--ink-mute); font-size: .88rem; margin-top: .4rem; }

/* --- the English page: the problem, the technology ------------------------------------------- */
.why { padding-block: clamp(4rem, 9vw, 7rem) 0; }
.why-grid { list-style: none; margin: 0; padding: 0; display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: clamp(1rem, 2.4vw, 1.6rem); }
.why-item { display: grid; gap: .6rem; align-content: start; padding-top: 1.2rem; border-top: 2px solid var(--ink); }
.why-item .n { font-family: var(--mono); font-size: .8rem; color: var(--signal); }
.why-item h3 { font-family: var(--serif); font-weight: 400; font-size: clamp(1.5rem, 1.2rem + 1vw, 2rem); line-height: 1.1; }
.why-item p { color: var(--ink-soft); }
.tech { padding-block: clamp(4rem, 9vw, 7rem); }
.tech-head { display: grid; gap: 1rem; max-width: 60ch; margin-bottom: clamp(2rem, 4vw, 3.2rem); }
.tech-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: clamp(.8rem, 2vw, 1.2rem); }
.tech-item {
  background: var(--sheet); border: 1px solid var(--line); border-radius: 22px; padding: 1.4rem; display: grid; gap: .55rem;
  align-content: start; min-width: 0; transition: transform .5s var(--ease), box-shadow .5s var(--ease);
}
.tech-item:hover { transform: translateY(-4px); box-shadow: 0 24px 50px -34px rgba(11, 15, 26, .35); }
.tech-item .tag { font-family: var(--mono); font-size: .76rem; color: var(--signal); }
.tech-item h3 { font-family: var(--serif); font-weight: 400; font-size: 1.55rem; line-height: 1.12; }
.tech-item p { color: var(--ink-soft); font-size: .95rem; }
.gpu-band {
  margin-top: clamp(1.2rem, 3vw, 2rem); background: var(--night); color: var(--sheet); border-radius: clamp(24px, 3vw, 36px);
  padding: clamp(1.6rem, 4vw, 3rem); display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(0, .9fr); gap: clamp(1.4rem, 4vw, 3rem); align-items: center;
}
.gpu-band .kicker { color: var(--night-text); }
.gpu-band h3 { font-family: var(--serif); font-weight: 400; font-size: clamp(1.8rem, 1.3rem + 1.8vw, 2.8rem); line-height: 1.08; margin: .6rem 0 .9rem; }
.gpu-band p { color: var(--night-text); }
.gpu-figures { display: grid; gap: .7rem; margin: 0; }
.gpu-figures div { display: flex; justify-content: space-between; align-items: baseline; gap: 1rem; padding: .9rem 1.1rem; border-radius: 16px; background: var(--night-raised); border: 1px solid var(--night-line); }
.gpu-figures dt { font-size: .86rem; color: var(--night-text); }
.gpu-figures dd { margin: 0; font-family: var(--serif); font-size: clamp(1.6rem, 1.3rem + 1vw, 2.2rem); color: var(--sheet); white-space: nowrap; }
.gpu-figures small { font-family: var(--sans); font-size: .78rem; color: var(--signal-light); margin-left: .35rem; }
.gpu-note { grid-column: 1 / -1; font-size: .82rem; border-top: 1px solid var(--night-line); padding-top: 1rem; }

/* --- questions ------------------------------------------------------------------------------ */
.faq { padding-block: 0 clamp(4rem, 9vw, 7rem); }
.faq .wrap { display: grid; grid-template-columns: minmax(0, .8fr) minmax(0, 1.2fr); gap: clamp(2rem, 5vw, 5rem); }
.qa { border-top: 1px solid var(--line); }
.qa:last-child { border-bottom: 1px solid var(--line); }
.qa button {
  width: 100%; display: flex; justify-content: space-between; align-items: center; gap: 1rem; text-align: left;
  background: none; border: 0; padding: 1.3rem 0; cursor: pointer; font-size: clamp(1.05rem, 1rem + .3vw, 1.2rem); font-weight: 500;
}
.qa .plus { width: 32px; height: 32px; border-radius: 50%; border: 1px solid var(--line); display: grid; place-items: center; flex: none; transition: transform .45s var(--ease), background .3s ease, border-color .3s ease; }
.qa button[aria-expanded="true"] .plus { transform: rotate(45deg); background: var(--periwinkle); border-color: var(--periwinkle-edge); }
.qa .answer { overflow: hidden; }
.qa .answer p { padding-bottom: 1.3rem; color: var(--ink-soft); max-width: 62ch; }

/* --- the last word -------------------------------------------------------------------------- */
.closing { padding-block: clamp(4rem, 9vw, 7rem) 0; text-align: center; }
.closing .title { font-size: clamp(2.6rem, 1.4rem + 5vw, 6rem); max-width: 13ch; margin-inline: auto; line-height: .98; }
.closing .sub { margin: 1.4rem auto 0; text-align: center; }
.footer { background: var(--night); color: var(--night-text); margin-top: clamp(3rem, 6vw, 5rem); padding-block: clamp(3rem, 6vw, 4.5rem) 2rem; overflow: hidden; }
.footer .wrap { display: grid; gap: 2.4rem; }
.foot-top { display: flex; flex-wrap: wrap; justify-content: space-between; gap: 2rem; align-items: center; }
.foot-top img { width: 230px; height: auto; }
.foot-links { display: flex; flex-wrap: wrap; gap: 1.4rem; }
.foot-links a { text-decoration: none; color: var(--night-text); transition: color .25s ease; }
.foot-links a:hover { color: var(--sheet); }
.foot-base { display: flex; flex-wrap: wrap; justify-content: space-between; gap: 1rem; font-size: .88rem; border-top: 1px solid var(--night-line); padding-top: 1.4rem; }
.foot-base a { color: var(--night-text); text-decoration: underline; text-underline-offset: 3px; }
.foot-base a:hover { color: var(--sheet); }

/* --- narrow screens ------------------------------------------------------------------------- */
@media (max-width: 960px) {
  .nav a:not(.btn) { display: none; }
  .nav .lang-switch a { display: inline-block; }
  .mess, .bot-stage, .faq .wrap, .route-inner, .gpu-band, .why-grid, .tech-grid { grid-template-columns: minmax(0, 1fr); }
  .cards, .console-notes { grid-template-columns: minmax(0, 1fr); }
  .route-inner { min-height: 0; }
  .callcard { justify-self: stretch; max-width: none; }
}
@media (max-width: 560px) {
  .brand { width: 132px; }
  .lang-switch { padding: 2px; margin-inline: .15rem .3rem; }
  .lang-switch svg { display: none; }
  .nav .lang-switch a { padding: .38rem .5rem; font-size: .76rem; }
  .nav .btn { padding: .55rem .8rem; font-size: .9rem; }
  .crm-ototal { justify-items: start; }
  .ribbon .said { font-size: 17px; }
  .ribbon .made { font-size: 14px; }
  .pill .tag { display: none; }
  .item { grid-template-columns: 1.4rem minmax(0, 1fr); }
  .item .chip { grid-column: 2; justify-self: start; }
  .screen { height: 500px; }
}
@media (max-width: 1100px) {
  .crm-ogrid { grid-template-columns: minmax(0, 1fr); }
  .crm-call { grid-template-columns: 3rem 8.6rem 8.6rem minmax(0, 1fr); }
  .crm-call .lg { display: none; }
}
@media (max-width: 960px) {
  .crm-body { grid-template-columns: minmax(0, 1fr); height: auto; }
  .crm-side { border-right: 0; border-bottom: 1px solid var(--c-line); padding: .6rem; gap: 0; }
  .crm-org, .crm-side-foot, .crm-label { display: none; }
  .crm-nav { display: flex; overflow-x: auto; gap: .3rem; }
  .crm-nav::-webkit-scrollbar { display: none; }
  .crm-nav button { width: auto; white-space: nowrap; flex: none; padding: .5rem .8rem; border-radius: 10px; }
  .crm-nav button[aria-selected="true"] { background: var(--c-signal-soft); }
  .crm-nav button[aria-selected="true"]::before { display: none; }
  .crm-main { padding: 1rem; height: 640px; }
  .crm-call { grid-template-columns: 3rem minmax(0, 1fr) auto; row-gap: .35rem; }
  .crm-call .ph { display: none; }
  .crm-call .x { grid-column: 1 / -1; }
  .files { grid-template-columns: minmax(0, 1fr); }
  .know-stage, .hub-inner, .pay-grid, .pillars, .verdict { grid-template-columns: minmax(0, 1fr); }
  .hub-art { order: -1; }
  .hub-art svg { max-width: 420px; }
  .pipe { grid-template-columns: minmax(0, 1fr); gap: .45rem; max-width: 360px; }
  .pipe::before { left: 50%; right: auto; top: 6%; bottom: 6%; width: 2px; height: auto; }
  .steps-line { grid-template-columns: minmax(0, 1fr); gap: 1.8rem; }
  .steps-line::before, .steps-line::after { left: 22px; right: auto; top: 23px; bottom: 23px; width: 2px; height: auto; }
  .steps-line::after { transform-origin: top; transform: scaleY(var(--p, 1)); }
  .steps-line li { padding-left: 4.2rem; }
  .steps-line .s-n { position: absolute; left: 0; top: 0; margin: 0; }
}
@media (max-width: 560px) {
  .crm-topbar h3 { font-size: 1.25rem; }
  .crm-tools { display: none; }
  .crm-seg button { padding: .38rem .6rem; font-size: .76rem; }
  .crm-oc { grid-template-columns: auto minmax(0, 1fr); gap: .75rem; }
  .crm-oc-side { grid-column: 1 / -1; grid-template-columns: auto auto 1fr; align-items: center; justify-items: start; text-align: left; gap: .6rem; }
  .crm-oc-side > :last-child { justify-self: end; }
  .crm-thumbs img { width: 46px; height: 46px; border-radius: 12px; }
  .crm-thumbs img + img { margin-left: -16px; }
  .crm-lc { grid-template-columns: 48px minmax(0, 1fr); }
  .crm-lc img { width: 48px; height: 48px; }
  .crm-lc-price { grid-column: 2; }
  .kc { max-width: 92%; }
  .sh-row { grid-template-columns: 2rem minmax(0, .9fr) minmax(0, 1.3fr); font-size: .82rem; }
  .sh-row span { padding: .55rem .55rem; }
  .code span { width: 40px; height: 50px; font-size: 1.3rem; }
  .hub-list div { grid-template-columns: minmax(0, 1fr); gap: .2rem; }
}
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { transition: none !important; animation: none !important; }
}